WatchGuard Firewall Managed Service

The operational requirements of your organisation and users will change over time and therefore firewall changes will no doubt be needed. With the right knowledge and help you can be sure that the changes you are making maintain the good security posture created as part of the strong implementation. Sec-1 Ltd provides WatchGuard a Firewall Managed Service where we service all of your firewall support and maintenance requirements. Customers can simply log support issues or change requests and have them applied directly by our WatchGuard Certified Team of Support Engineers. This service is perfect for customers who don’t have time or trained staff to manage their firewalls internally and would like to outsource firewall based support.

Service Features

Sec-1 Ltds Managed WatchGuard Firewall Service in based on an annual contract model and is available in a 1, 2 or 3 year term.

Benefits of Managed Firewall include:

  • Service tailored to your needs
  • Device Health Monitoring
  • Continuous Upgrades and Updates
  • Expert Response to Threats
  • Device provisioning and deployment
  • Backup and recovery

General Information

  • 24/7 Online Helpdesk for issue reporting
  • 24/7 Monitoring for firewall stability
  • Software updates and patch management
  • Certified Engineers responding and reacting to your needs
  • Full Service Level Agreement with escalation management dependent on criticality of issue